1. Introduction

By accessing or using our website, products, or services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our services.

2. Definitions
  • “Company,” “we,” “our,” and “us” refer to Excel AV Ltd.
  • “You” and “your” refer to the individual or entity accessing or using our services.
  • “Services” refers to the AudioVisual solutions, products, and services provided by Excel AV Ltd.
3. Use of Our Services
  • Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.
  • Account Creation: Some of our services may require you to create an account. You agree to provide accurate and complete information during the registration process and to keep your account details up to date.
  • Access and Use: You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations.
4. Service Availability

We strive to provide our services at all times, but we cannot guarantee uninterrupted access to our website or services. We reserve the right to modify, suspend, or discontinue any part of our services at any time, without prior notice.

5. Payment and Billing

Pricing: The pricing for our services is not specified on our website but will be provided in our agreements with you. We reserve the right to change pricing at our discretion. Any changes will be communicated in advance.

Billing: If you make a purchase, you agree to provide accurate payment information. Payments for services may be processed through third-party payment processors, and you agree to comply with their terms and conditions.

6. Intellectual Property
  • Ownership: All content, designs, trademarks, logos, software, and other intellectual property related to our services are owned by Excel AV Ltd or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes only.
  • Restrictions: You agree not to copy, reproduce, distribute, transmit, display, or otherwise exploit any part of our services or content without prior written permission from Excel AV Ltd.
7. User Responsibilities

Content: If you submit any content or materials to us (e.g., project details, media files), you grant us a worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing our services to you.

  • Prohibited Conduct: You agree not to engage in any activity that could harm, disrupt, or negatively impact our services or the experience of other users, including:
    • Using our services for unlawful purposes.
    • Uploading harmful or malicious software.
    • Interfering with the operation of our website or services.
    • Impersonating others or providing false information.
8. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

9. Limitation of Liability

To the fullest extent permitted by law, Excel AV Ltd is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages. Our liability to you will be limited to the amount you have paid for the specific service in question, if any.

10. Indemnification

You agree to indemnify, defend, and hold harmless Excel AV Ltd and its employees, directors and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or your breach of these Terms.

11. Termination

We may suspend or terminate your access to our services at our sole discretion, without notice, if we believe you have violated these Terms. You may also terminate your account at any time by notifying us in writing.

12. Dispute Resolution

If a dispute arises between you and Excel AV Ltd, we encourage you to contact us directly to resolve the matter. If the dispute cannot be resolved through informal means, you agree to resolve the dispute through binding arbitration rather than through court litigation.

13. Modifications to Terms

We reserve the right to modify or update these Terms at any time. When we do, we will post the revised Terms on our website and update the effective date. You are encouraged to review these Terms periodically to stay informed about changes.

14. Contact Us

If you have any questions about these Terms or need assistance with our services, please contact us at:

Excel AV Ltd
Unit 6, Headley Park 8,
Headley Road East,
Woodley,
Reading,
Berkshire,
RG5 4SA

+44 (0) 3300 990090
enquiries@excelav.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.